FREQUENTLY ASKED QUESTIONS

Find answers to common questions about orders, shipping and products

DO YOU OFFER FREE SHIPPING?

Yes! We offer complimentary shipping on most orders within the continental U.S. Certain exclusions may apply based on brand or delivery location

CAN I SPEAK WITH SOMEONE BEFORE ORDERING?

Absolutely! Our support team is available via phone, email, or live chat to assist with product selection, sizing, shipping, and setup. We're here to help you design the perfect outdoor space

HOW DO I KNOW WHICH FIRE PIT OR PERGOLA FITS MY SPACE?

Each product listing includes detailed specs and dimensions. If you're unsure, our support team is happy to assist with measurements and help you select the ideal option for your space

DO YOU OFFER PRICE MATCHING?

Yes! if you find the same product at a lower price from an authorized retailer, please contact us and we'll gladly review it.

Still got a question? Fill out the form below and one of our support specialists will respond within 1–2 business days. We look forward to assisting you!